Fix Firefox 3.6.17 Keeps Crashing Tutorial Home > Firefox Crash > Firefox 3.6.17 Keeps Crashing

Firefox 3.6.17 Keeps Crashing


If it still fails to start, then this article may help. You can alternately disable the plugin by finding and renaming the file "npffwloplugin.dll" as reported in this forum post. [5] [6] [7] [8] "Facebook Video Calling Plugin". Tonnes ‎12-01-2016 11:18 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse ‎12-01-2016 11:18 PM Would it be wise to include links to e.g. If Firefox no longer crashes when you run in Firefox Safe Mode, go to the Add-ons Manager Extensions list, click the Disable button for every extension, and restart Firefox normally. have a peek here

VLC Media Player - If you are using the VLC Media Player mozilla plugin, Firefox may crash when viewing WMV media. WHat do i do!!!!!!( 0 ) Latest Articles Forums permissions Safari doesn't open website fully unless CMD R (force refresh) Adobe reader mobile geospatial tools SetupComplete.cmd detect installation type: install or Did the two recommended anti-malware programs detect your virus? Customize this article Firefox Version 51 Version 50 Version 49 Version 48 Version 47 Version 46 Version 45 Linux Mac Windows XP Windows 7/Vista Windows 8 Windows 10 Firefox for Android

Mozilla Firefox Keeps Crashing

This plugin, related to certain fingerprint authentication and identity management software, may prevent Firefox from starting after rebooting the computer. Verdi ‎04-08-2011 03:29 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse ‎04-08-2011 03:29 PM The first thing I think we should do with About MozillaZine Knowledge Base - Disclaimers MozillaZine and the MozillaZine Logo Copyright © 1998-2007 MozillaZine. Crashes and won't start, even in Safe Mode was able to provide information about the crash because he found the Firefox crashes when you open it article's instructions on viewing his

I posted previously about just that and was told that it would work with Ff3.6 also. The basics: Notes: If Firefox won't start see Firefox won't start - find solutions If Firefox crashes on startup see the safe mode section below If Firefox crashes when downloading a Check to see if the crash happens in safe mode If updating software didn't work or if Firefox crashes on startup, use the steps below to test whether the crash happens Firefox Crashes All The Time Delete the Firefox program folder, C:\Program Files\Mozilla Firefox (32-bit Windows) or C:\Program Files(x86)\Mozilla Firefox (64-bit Windows) by default.

If Firefox won't start at all, but the Mozilla Crash Reporter appears, see the Firefox won't start - find solutions article for other possible fixes. Try a clean reinstall (see Firefox keeps crashing at startup). There's also the anti-rootkit utility, TDSSKiller, that can be added in this article and Troubleshoot Firefox issues caused by malware. If you have problems finding or deleting this file, follow these steps: Restart your system, or if you know how, terminate all Firefox and xpicleanup processes with Task Manager.

To resolve, either delete the "WebEx.plugin" file or disable the plugin by moving it to another location. About:crashes AliceWyman ‎27-10-2011 05:39 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse ‎27-10-2011 05:39 AM Since we should try to avoid links to archived Not everything that can be counted counts, and not everything that counts can be counted.-Albert Einstein- Replies are locked for this thread. Updating Firefox may resolve the issue but if the problem persists, download the Firefox setup file from, remove the "Mozilla Firefox" program folder and then reinstall Firefox. [edit]Windows-specific problems [edit]

Firefox Crashing On Startup

If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem: In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could Cww said that Firefox 6 will be released tomorrow and may crash due to a trojan that may be on the user's system. Mozilla Firefox Keeps Crashing Showing results for  Search instead for  Did you mean:  Mozilla Support - English Mozilla Support - English Choose a product or ask the Community. Firefox Keeps Crashing Windows 7 In the application tab, right-click on the event and select Properties.

This article is super complicated already. navigate here Thanks. As a workaround, to launch Firefox, right-click the icon and choose "Run As Administrator".[37][38] [edit]Linux-specific problems [edit]Ownership If you used "sudo" to install Firefox and it starts at the end of Make sure your drivers are up to date. Firefox Crashing A Lot

If you are able to start in Firefox Safe Mode, you can change your Firefox Startup setting and Home Page from the Options window General panel. If the box for "Open in 32-bit mode" is checked, UNcheck it, then restart Firefox. [52] Crashes at startup can occur in Firefox 7 or above (but not Firefox 6 or For example, on Windows, "NPFFAddOn.dll" would cause Firefox to crash at startup, resolved in Firefox 3.6 and above [92] [93] [94] See Issues related to plugins for more information on detecting Urgent Customer Issues If you are experiencing an issue that needs urgent assistance please visit our customer support area: Chat with Norton Support @NortonSupport on Twitter Who's online There are currently

Follow the steps in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems to determine the cause. Firefox Crashing Windows 7 Quit Firefox, then go to your user Library -> Preferences, find the file "org.mozilla.firefox.plist" and move it to your desktop (don't trash it; just leave it on the desktop). Your Firefox profile cannot be loaded.

Click the green Automatically add button to submit additional troubleshooting information.

All Rights Reserved - Privacy Policy Main Page This Page ArticleDiscussionEditHistory What links here Related changes Printable version Your Account Log in Tools Recent Changes Upload file Special pages Search If you see this program then you had a crash. This page has been accessed 1,999,919 times. Firefox Crash Report Norton shouldn't dictate what software versions I MUST use.

BitGuard is bundled with toolbars or other software; if installed, you will see BitGuard.exe running in the Windows Task Manager. If installed, this plugin can prevent Firefox from starting, when you first try to launch Firefox after starting up your computer (you may need to click the Firefox icon 15 - I have used Norton for many years and this is the first time I have encountered any major problem. AliceWyman said It's unclear from the above exactly where the Crash Reports are located.

Obtaining your crash report is not helpful for almost everyone. If so where do I get the new version. Go to the System menu, down to Administration and select Update Manager. We already have those; they're archived when they become obsolete.

Internet Explorer, Google Chrome, or other browsers may also fail to start. If it crashes at startup (whether or not you see the Mozilla Crash Reporter or another error message) see also Firefox crashes and Crash when starting Firefox. Unfortunately, the "don't fix it if it isn't [...] Tom: Deactivate this in Firefox: - Type in "about:config" - Confirm the warning message - Search for [...] Fred: Hi guys, For You can disable the "RealPlayer(tm) G2 LiveConnect-Enabled Plug-In (32-bit)" in the Add-ons manager Plugins list to avoid such crashes.

Fill out the Details section of the next page with as much information you have about the crash. Firefox 3.5.13 was also released fixing the same bug. Verdi ‎08-08-2011 12:53 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse ‎08-08-2011 12:53 PM Hi Leppert, This forum is for contributors to the The sentence about globally installed extensions and extensions installed by other software has nothing to do in the "The crash still happens in Safe Mode" section.

See this article's section on Backdoor.Ulrbot.C for help removing certain malware-related files in Windows Safe Mode, using Mozilla crash report information. [51] On Mac OS, a user reports that Firefox crashes See This application has failed to start because js3250.dll was not found for more information. [edit]"Error opening file for writing..." on Vista Firefox may require you to be logged in as This error can also occur if you run Firefox in a "sandbox". If the startup crashes persist, do a "clean reinstall" (remove the existing Firefox program folder, download the Firefox installer from with another browser, and then reinstall Firefox). [38] [39] [40]

There should be some indication that you are doing this so people will know. I also reordered the sections and self-approved this low-view article. I hope they are not gone for ever.  The toolbar icon disappears and when I click on the desktop icon I get the "One Click Support screen with the error "Error:8504,104 AliceWyman ‎27-10-2011 06:08 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse ‎27-10-2011 06:08 AM P.S.

For Windows, we could suggest starting in Windows Safe Mode, as mentioned in MozillaZine's article, If Firefox also crashes when you try to start in Firefox Safe Mode but Firefox will I'm a computer idiot and my Firefox keeps crashing. Table of Contents1 See if you can start in Firefox Safe Mode2 Try a clean install3 Uninstall software known to cause crashes4 Get help fixing the problem See if you can