Fill out the Details section of the next page with as much information you have about the crash. Thanks for the feedback. Copy the long Report ID number you've got above for the latest crash (looks like bp-…) and paste it into the "Details" section. Deleting and Recreating a Firefox profile didn't work. (firefox.exe -ProfileManager) This is what worked for me. this contact form
Also new contributors may not be aware of the listing. Go to the System menu, down to Administration and select Update Manager. If possible, please include a crash Report ID when you post your question. Follow him on Twitter or his blog. https://support.mozilla.org/questions/947397
Before the Firefox crashes when you open it article can be redirected here, I think that the instructions for getting a crash ID when Firefox does not start in Safe Mode Lesson: Maybe temporary kb articles are a good idea Presumably SEO enabled the article to be easily found for that particular Fx34 crash. Discussions I think it is always a good idea to start discussions before new articles are created, and before major changes are made. If Firefox won't start at all, but the Mozilla Crash Reporter appears, see the Firefox won't start - find solutions article for other possible fixes.
Open the downloaded file and drag the Firefox icon to the Applications folder when prompted. Verdi 11-10-2011 05:02 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 11-10-2011 05:02 PM Yes!! (I had to add a second "!" because Portions of this content are ©1998–2017 by individual mozilla.org contributors. Firefox Keeps Crashing Windows 7 scoobidiver 25-08-2011 02:23 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 25-08-2011 02:23 PM AliceWyman said We should include special troubleshooting steps for
I'll make a revision to remove the references to Firefox 32 and another one to the Firefox crashes - Troubleshoot, prevent and get help fixing crashes, to link to this article. I also don't think we need to link to plugin crash reports. Verdi 08-08-2011 12:53 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 08-08-2011 12:53 PM Hi Leppert, This forum is for contributors to the See Get help fixing this crash for details.
Check for viruses or spyware A number of different viruses and spyware are known to crash Firefox. Firefox Crashing A Lot it should be part of this article. where it shows that after following the SpywareInfo Forum FAQ which included running Malwarebytes' Anti-Malware the trojan was removed and everything was working again. See Firefox hangs or is not responding - How to fix for solutions.
likes facebook tweets twitter eNews SUBSCRIBE shares RSS TECHZONE360 35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA 800-243-6002, 203-852-6800; 203-866-3326 Quick Links VIDEOS EBOOKS ADVERTISE CONTACT US LATEST ARTICLES 8x8, https://support.mozilla.org/questions/947397 Check your computer and remove any malware or software that might be causing problems: Check the release notes to see if there are any known issues for your version of Firefox. Why Does Firefox Keep Freezing scoobidiver 21-09-2011 10:15 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 21-09-2011 10:15 AM Hi trademe23. Firefox Crash This special startup mode temporarily turns off hardware acceleration among other settings and disables installed extensions that may prevent Firefox from starting.
We're not affiliated or endorsed by the Mozilla Corporation but we love them just the same. http://casualobserver.net/firefox-crash/firefox-and-ie-crash.html AliceWyman 26-07-2011 03:49 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 26-07-2011 03:49 PM P.S. It needs review. Correct! Firefox Crashing On Startup
KadirTopal 16-08-2011 06:00 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 16-08-2011 06:00 AM Maybe that is a good idea anyway, independent of Do not reproduce without permission Advertisement Related Articles Honda Issues New Recall Order for 2.2 Million Cars Due to Defective Takata Airbags Intel Wants Motherboard Manufacturers to Disable Overclocking Features for Leppert 08-08-2011 11:55 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 08-08-2011 11:55 AM Help! http://casualobserver.net/firefox-crash/firefox-again.html Happy to hear your thoughts on [email protected] or @napilopez on Twitter.
the Firefox 43.0.3 startup crash with G DATA security software article here, and keep doing so? Firefox Crashes All The Time In the resulting folder will be a text file for each crash report you have submitted. I found one with a similar current link, though that one may not be longer maintained or linked to (see its helpfulness votes).
Firefox OS proved the flexibility of the Web, scaling from low-end smartphones all the way up to HD TVs. An example, which used to be linked from the main Firefox crashes article if you check /en-US/kb/firefox-crashes-troubleshoo.../history: Uninstall BitGuard to fix crashes with Firefox The old "Latest Firefox issues" article also AliceWyman 02-01-2015 06:37 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 02-01-2015 06:37 AM Great! Firefox Crashing Windows 7 Pending approval of this revision I again rejected your revision to Firefox crashes when you open it to redirect it here (so that it doesn't get approved by another reviewer in
scoobidiver 22-09-2011 10:35 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 22-09-2011 10:35 AM The discussion continues at /en-US/kb/Firefox%20crashes%20when%20.../1857. Otherwise, follow these steps in order. Update your drivers Check if your graphics drivers are up-to-date. his comment is here Reports, coming from leaked documents, suggest that Adobe Flash has a major flaw in its construction that could allow a hacker to seize control of a computer.
Content available under a Creative Commons license. We do also share that information with third parties for advertising & analytics. Otherwise a top crasher is going to hit users who update, without us providing them with the correct information to resolve the issue. Anyway, both Firefox crashes when you open it and MozillaZine's article mention other installed software or malware can cause Firefox to crash at startup.
Mozilla is yet to unveil the company's official plan now that it has shifted its focus towards IoT. Do it Join over 260,000 subscribers! While we are at it, what about adding a disambiguation link to Send plugin crash reports to help Mozilla improve Firefox to the top of this article? You can put it at the end of the article (people who read through the entire article are more likely to need a crash report).
I made a few more edits, including a section on trying Firefox Safe Mode as a first step. There's even some suggestion that the exploits in question have been live for as many as four years. The article could have explained how to do a clean reinstall of course, and that would have fixed a greater proportion of problems, but cause increased collateral damage.