a "Template:ViewCrashReport " could be used in both articles. Safe Mode troubleshooting (as in Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems) and checking for malware should come ahead of updating plugins. Go to the System menu, down to Administration and select Update Manager. AliceWyman 02-01-2015 06:37 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 02-01-2015 06:37 AM Great! http://casualobserver.net/firefox-crashing/firefox-crashing.html
Lesson: Maybe temporary kb articles are a good idea Presumably SEO enabled the article to be easily found for that particular Fx34 crash. If your crash happens while printing, check that your printer driver is up-to-date by going to your printer manufacturer's support website. Disruptive posting: Flaming or offending other usersIllegal activities: Promote cracked software, or other illegal contentOffensive: Sexually explicit or offensive languageSpam: Advertisements or commercial links Submit report Cancel report Track this discussion If Firefox keeps crashing when you open it, this article will show you how to get it working again. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
To resolve, reinstall Firefox. Using the View menu, arrange them by date to find out which is the newest file; and double-click on it to open it. Maybe we can make that sentence clearer.
Please refer to our CNET Forums policies for details. Type in "%APPDATA%\Mozilla\Firefox\Crash Reports\submitted" including the quotation marks and click OK I don't have any submitted crash reports so I tried "%APPDATA%\Mozilla\Firefox\Crash Reports" and it does not work from the Windows Check your hardware Check your RAM for errors If Firefox crashes repeatedly, check your RAM for errors using for instance the following tool, Memtest86+Rember. Firefox Keeps Crashing Windows 7 Using the View menu, arrange them by date to find out which is the newest file; and double-click on it to open it.
Open the downloaded file and drag the Firefox icon to the Applications folder when prompted. Mozilla Firefox Keeps Crashing I found some references and added it to: http://kb.mozillazine.org/Firefox_crashes#Other_installed_software scoobidiver 13-09-2011 05:30 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 13-09-2011 05:30 AM In another browser, go to http://crash-stats.mozilla.com/report/index/
Request to be a Contributor Portions of this content are ©1998–2017 by individual mozilla.org contributors. Firefox Crashes All The Time Portions of this content are ©1998–2017 by individual mozilla.org contributors. The problems are diverse and troubleshooting is difficult. The current search summary for this article is: If Firefox keeps crashing when you try to start it and other solutions don't work, a clean reinstall can often fix the problem.
For the record, I moved the section on uninstalling other software/malware after the Firefox clean install section, based on 1) Write articles for the Knowledge Base (finding and removing troublesome software/malware click site FWIW, this is one of the most complicated articles we have. Firefox Crashing Constantly 2016 Crashes and won't start, even in Safe Mode (which is a duplicate of bug 670542) P.S.. Why Does Firefox Keep Freezing Then open the "Application Support" folder, the "Firefox" folder, the "Crash Reports" folder and finally the "submitted" folder.Go to ~/.mozilla/firefox/Crash Reports/submitted.
John99 16-08-2011 12:52 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 16-08-2011 12:52 PM cww has now given a link to the relevant his comment is here About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign Crashes and won't start, even in Safe Mode was able to provide information about the crash because he found the Firefox crashes when you open it article's instructions on viewing his Note: If Firefox is open but won't respond to any of your actions, then this is a hang, not a crash. Firefox Crashing On Startup
Anything else I can try? A window will open containing your Library folder. About Contact Us Donate Contribute to this site Privacy Cookies Legal Report Trademark Abuse Mozilla: Twitter (@mozilla) Facebook (Mozilla) Instagram (@mozillagram) Firefox: Twitter (@firefox) Facebook (Firefox) YouTube (firefoxchannel) English (US) Sign this contact form I guess this is why Scoobidiver was saying that if we update this article, it will make the other article obsolete.
it should be part of this article. Firefox Crashing A Lot See also http://kb.mozillazine.org/Show_hidden_files_and_folders#Linux Install Firefox through your package management system or follow these steps to manually install Firefox: Download a fresh copy of Firefox. Extract the file to your Home folder.
Check the support site of your antivirus program for help with scanning and removing malware. I think sending people off to learn about the crash reporter is distracting. For new contributors, the Answering questions on the Support Forum article can be updated to help using crash stats and bug descriptions. Firefox Crashing Windows 7 Possibly go even further, mention the breaking issue or potential chemspill issue, as a temporary note within any linked parent articles thus updating and increasing their discoverability.
Table of Contents1 Update your software1.1 Update Firefox1.2 Update your plugins1.3 Update Windows1.4 Update OS X1.5 Update Linux1.6 Update your drivers1.7 Update your Internet Security software2 Check for viruses or spyware3 I simply renamed the file and just like that, all is well. Possibly people at the time searched including date &/or Fx and could have missed other articles. navigate here Double-click on the downloaded file and follow the prompts to continue the installation process.
https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings tells how- Did you disable hardware accelleration in Flash?- If you don't want to go back to IE, did you try Chrome? The basics: Notes: If Firefox won't start see Firefox won't start - find solutions If Firefox crashes on startup see the safe mode section below If Firefox crashes when downloading a There also are rumors of a bad Windows update last month, but opinions differ on that and I don't have the link handy.(1) Make sure all recorders/downloaders that interact with Flash You need to update it if it's still maintained or find a new one.
Get help fixing this crash Figuring out the cause of a crash can be difficult. As this one is apparently the easiest to find it would seem sensible also to explicitly link this back to the general article Firefox crashes - Troubleshoot, prevent and get help AliceWyman 26-07-2011 03:49 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 26-07-2011 03:49 PM P.S. Update your plugins Check that you have the latest versions of all your plugins.
I have IE, Firefox, Chrome and on 10, Spartan.And now a word about Ninite. Request to be a Contributor Portions of this content are ©1998–2017 by individual mozilla.org contributors. Verdi 04-08-2011 03:53 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 04-08-2011 03:53 PM As for the article itself, I think we should We have already a section about malware in this article and know that malware with randomly named dlls makes Firefox crash at startup.
At present we probably have no need to tightly limit the number of articles and I think your suggestions are good, and probably simpler than trying to resurrect the old archived See my followup here: /en-US/kb/Firefox%20crashes%20when%20.../1642 A crash can also be caused by standalone applications and that's not covered above.