In the resulting folder will be a text file for each crash report you have submitted. This information is stored separately in your profile folder. Subscribed! If you can't open Firefox because it crashes at startup even in Safe Mode: Click the Windows Start button, and select Run…press + R. Check This Out
As this one is apparently the easiest to find it would seem sensible also to explicitly link this back to the general article Firefox crashes - Troubleshoot, prevent and get help Double-click on the downloaded file and follow the prompts to continue the installation process. I see that Joni has a pending revision to add a new section on scanning for malware and removing software known to cause startup crashes. This speeds up web page rendering and takes some load off your CPU. https://support.mozilla.org/questions/1007444
See my followup here: /en-US/kb/Firefox%20crashes%20when%20.../1642 A crash can also be caused by standalone applications and that's not covered above. There's also the anti-rootkit utility, TDSSKiller, that can be added in this article and Troubleshoot Firefox issues caused by malware. Or would they be too "volatile" for this generic article? Is the USA murder rate at a high?
Showing results for Search instead for Did you mean: Mozilla Support - English Mozilla Support - English Choose a product or ask the Community. To do so, click the Firefox button and select Options. Why we tell people to get one is so that we can better help them in the forum. Firefox Crashing Windows 7 While we are at it, what about adding a disambiguation link to Send plugin crash reports to help Mozilla improve Firefox to the top of this article?
See Update Firefox to the latest version for details. Firefox Crashing On Startup AliceWyman 04-01-2015 01:56 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 04-01-2015 01:56 PM John, The last section, "Get help fixing the problem" Here's how to do a clean install of Firefox: Uninstall Firefox from your computer. https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help You can determine whether hardware acceleration is the problem by disabling it.
If Firefox keeps crashing when you open it, this article will show you how to get it working again. Firefox Crashes All The Time Content available under a Creative Commons license. Note: In Firefox 4 and above, turning off the option to use hardware acceleration ("Tools -> Options -> Advanced / General -> Use hardware acceleration when available") may prevent video-related crashes. January 28, 2013 jerri iv reinstalled every day now.
Options Article History Subscribe to RSS Feed Mark as New Mark as Read Bookmark Subscribe Email to a Friend Printer Friendly Page Report abuse Firefox crashes - Troubleshoot, prevent and get I'll make a revision to remove the references to Firefox 32 and another one to the Firefox crashes - Troubleshoot, prevent and get help fixing crashes, to link to this article. Mozilla Firefox Keeps Crashing See Crash reports, below. Why Does Firefox Keep Freezing Past discussion about this article can be found here: /forums/knowledge-base-articles/705107 [In KB] Firefox crashes (locked) Related discussion: /forums/contributors/707282 Crash fixing process in Beta builds AliceWyman 26-07-2011 03:29 PM Mark as Read
Also, if the crash you experience is common, it may be marked as a "topcrasher", making it more likely to be fixed in the next Firefox release. Crashes and won't start, even in Safe Mode was able to provide information about the crash because he found the Firefox crashes when you open it article's instructions on viewing his I don't think it would hurt to add a link to Send plugin crash reports to help Mozilla improve Firefox to make it clearer that this is a different type of http://casualobserver.net/firefox-crashing/firefox-crashing.html RealPlayer - The RealPlayer plugin may crash the browser (bug 572801) or, in Firefox 4 and above, cause a plugin crash on sites with embedded RealMedia (bug 667399).
Can I claim household services as business expense? (USA) Where do I find this in Tbilisi, Georgia? Firefox Crashing A Lot Related discussion: https://support.mozilla.org/en-US/kb/latest-firefox-issues/discuss The Latest Firefox issues article itself now redirects to hot topics listing which is afaik based on whether Hot Topics checked off for the article. John99 06-01-2015 01:57 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 06-01-2015 01:57 PM Thanks Alice, for the enlightening comments.
January 28, 2013 spike @Paul: Hold shift while clicking the Firefox icon, and try safe mode, and resetting it. Get help fixing the problem If you need more help, you can ask a question in the support forum. If disabling the software stops the crashes, contact the product's support site see if there are any program updates or settings you can change to work around the problem (or uninstall About:crashes Note: You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox.holding down the option key while starting Firefox.quitting Firefox and then going to your
The VLC Media Player browser plugin conflicts with the Windows Media Player plugin, so you need to disable the plugin or remove the VLC plugin file "npvlc.dll" from the Firefox installation I would add something like, If you see a message that a plugin (like Adobe Flash) has crashed but Firefox remains open, see Send plugin crash reports to help Mozilla improve I simply renamed the file and just like that, all is well. navigate here AliceWyman 22-08-2011 06:29 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 22-08-2011 06:29 AM Follow up on on Bug 680418 - Cannot start
Examples at http://kb.mozillazine.org/Firefox_crashes (I'm trying to keep MozillaZine's article updated, as an alternate help page) scoobidiver said I have several comments: Some crashes may be caused by Security Internet software such See this article's section on Backdoor.Ulrbot.C for help removing certain malware-related files in Windows Safe Mode, using Mozilla crash report information.  On Mac OS, a user reports that Firefox crashes I will reinstall Nvidia drivers now and see if that will do anything. –Aleksandar Đorđević Sep 3 '15 at 20:37 add a comment| up vote 0 down vote Alright looks like Thunderbird Email software for Windows, Mac and Linux Support Questions Ready to Get Involved?
If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem: In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could However, hardware acceleration can cause problems with some graphics drivers and graphics cards. Copyright © 2006-2017 How-To Geek, LLC All Rights Reserved
Download and install any available updates. share|improve this answer answered Sep 5 '15 at 12:39 Tim 111 Thanks Tim, i didn't looked at freshplayerplugin git for an answers, after i found out where is problem After a crash, you should see the Mozilla Crash Reporter appear. Table of Contents1 See if you can start in Firefox Safe Mode2 Try a clean install3 Uninstall software known to cause crashes4 Get help fixing the problem See if you can
Content available under a Creative Commons license. Go to the Start menu, select All Programs and then Windows Update. Check your hardware Check your RAM for errors If Firefox crashes repeatedly, check your RAM for errors using for instance the following tool, Memtest86+Rember. To resolve, reinstall Firefox.
AliceWyman 18-09-2011 04:49 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 18-09-2011 04:49 AM The person who filed Bug 680418 - Cannot start Get the Report ID of your latest crash report: If you can open Firefox, at least in Safe Mode: In the Firefox Location bar, type about:crashes and hit EnterReturn. Often the Firefox folder is within a hidden .mozilla folder.