It may not be a "self-help" tool, especially if it doesn't link to a bug report like the one in my "followup post" did but I think it should be part If you want a guide to view crash reports, put it in a section at the end of this article as stated by Michael. However, even these tricks won’t fix every crash. Copy the long Report ID number you've got above for the latest crash (looks like bp-…) and paste it into the "Details" section. this contact form
I don't think it would hurt to add a link to Send plugin crash reports to help Mozilla improve Firefox to make it clearer that this is a different type of KadirTopal 16-08-2011 06:00 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 16-08-2011 06:00 AM Maybe that is a good idea anyway, independent of See also my post about un-archiving and updating this article to provide instructions for viewing a crash report in a related discussion: /en-US/kb/Firefox%20crashes/discuss/1855#post-3787 This article would also be useful for providing Warning: This article contains technical details! my site
Why we tell people to get one is so that we can better help them in the forum. AliceWyman 11-10-2011 03:34 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 11-10-2011 03:34 AM These other article forum threads include discussion related to You may want to leave Safe Mode and disable add-ons one-by-one until you identify the add-on causing the problem. It crashes when I click Reader View, which I love.
Crashes and won't start, even in Safe Mode: The reporter added a comment linking to: http://www.spywareinfoforum.com/index.../132436-malware-effecting-firefox-v6-cant-start-even-in-safe... After Firefox starts in Safe Mode, test for your problem. See my followup here: /en-US/kb/Firefox%20crashes%20when%20.../1642 A crash can also be caused by standalone applications and that's not covered above. Firefox Crashing A Lot He disagrees that the wording is incorrect, so I am starting this thread to see what everyone thinks.
Get warning Adobe Flash plugin not properly installed. Happy to keep using it as long as still manages to serve my requirements…. Verdi 08-08-2011 12:53 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 08-08-2011 12:53 PM Hi Leppert, This forum is for contributors to the Viewing your own crash report is not a self-help tool for hardly anyone but Firefox developers.
After using your method - it's much better. Mozilla Firefox Keeps Crashing or else update and un-archive the Mozilla Crash Reporter article and link to it for those cases where Firefox crashes at startup and won't start in Safe Mode. Internet Security Software: Install the latest versions of any firewalls, antivirus programs, Internet security suites, and other security applications installed on your system. scoobidiver 08-08-2011 02:06 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 08-08-2011 02:06 PM I agree with Alice to let the crashID section
Click the Advanced icon and uncheck the Use hardware acceleration when available checkbox. https://support.mozilla.org/en-US/kb/avoid-crashes-tips-and-tricks AliceWyman 22-08-2011 06:29 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 22-08-2011 06:29 AM Follow up on on Bug 680418 - Cannot start Firefox Crashing On Startup Feel free to do that. Firefox Crashes All The Time it takes way to much for my PC.
I started getting crashes on a daily basis about a month ago. http://casualobserver.net/firefox-crashing/firefox-crashing-issue.html Log in or login with Facebook Google Sign up to comment and more Sign up PremiumHow-To Categories Windows Linux Mac Mobile Android iOS Web Browsers WordPress Gadgets Hardware Guides How Things Get downloadable ebooks for free! I will make an edit accordingly but not self approve. Firefox Keeps Crashing Windows 7
You can also enter Safe Mode by holding the Shift key while starting Firefox. What bit of helpful info is that? Ref: https://support.mozilla.com/kb/Firefox%20crashes%20when%20you%20open%20it/discuss/1642#post-3097 (scoobidiver posted July 25, 2011 ) It needs to be archived once Firefox crashes has been updated. http://casualobserver.net/firefox-crashing/firefox-crashing.html January 28, 2013 NimrodPing @toucan There's an article on the BBC today on that very topic - http://www.bbc.co.uk/news/magazine-21196793 January 28, 2013 Paul What happens if Firefox crashes before you even get
Verdi 08-08-2011 01:10 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 08-08-2011 01:10 PM AliceWyman said We should include special troubleshooting steps for Firefox Crashing 2016 Why we tell people to get one is so that we can better help them in the forum. As this one is apparently the easiest to find it would seem sensible also to explicitly link this back to the general article Firefox crashes - Troubleshoot, prevent and get help
Same add-ons, same web pages etc. scoobidiver 25-08-2011 02:23 PM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 25-08-2011 02:23 PM AliceWyman said We should include special troubleshooting steps for In that case, categorize it as an admin article so that it can't be searched. About:crashes Most plugins don't cause a Firefox crash any more (the plugin itself will crash) so maybe you should also link to Send plugin crash reports to help Mozilla improve Firefox?
Joergen 11-10-2016 05:15 AM Mark as Read Mark as New Bookmark Highlight Print Email to a Friend Report abuse 11-10-2016 05:15 AM Hi See https://support.mozilla.org/en-US/kb/firefox-repeatedly-opens-empty-tabs-or-windows/discuss/6596 AliceWyman 11-10-2016 07:35 AM Mark as In a new revision, I wrote to close the crash report tab once the report has been submitted, so that the user only see the about:crashes page and the bp-.. It's only mentioned in the intro to help people distinguish a crash from something else like a hang or plugin-crash. his comment is here Reset Firefox Firefox stores your personal data in a profile folder.